When pricing teams consider adopting new tools, the process can often feel daunting and filled with friction. There's understandable concern about the disruption caused by onboarding—will everyone adapt quickly, or will efficiency suffer during the transition? We understand this challenge, and that's why we've created a solution that prioritizes thorough training and ongoing support, ensuring your entire team becomes proficient and comfortable. Instead of relying heavily on a single Excel guru or pricing specialist, our approach empowers every team member, making sure no one feels overwhelmed or left behind.

The ideal solution? Ensuring that critical knowledge doesn't remain locked within one or two individuals. While you can't replicate years of industry experience overnight, you certainly can—and should—ensure that essential skills, especially around complex tools like forecasting and pricing platforms, are accessible across the whole team. With a structured e-learning approach, anyone on your team can confidently run forecasts, update pricing workflows, or adjust offers, eliminating knowledge bottlenecks and keeping your business running smoothly year-round.

Fortunately, there is a course made just for you. Gorilla University is Gorilla’s custom-built learning platform for everything Gorilla, no student loans necessary. And this is no quantum physics PhD: even humble blog writers have passed the certifications with flying colours. What kind of courses does Gorilla University offer, and what are the benefits?

Learn to love Gorilla University

Let’s get the boilerplate out of the way first: Whether students are new users seeking a solid foundation or experienced professionals aiming to build and integrate advanced solutions, the self-paced training program equips them with the skills to succeed. Structured courses cover everything from core platform functionality to application-specific use cases and technical integrations. 

By combining self-paced learning with side-by-side support from Gorilla, learners can rapidly overcome the learning curve and have a solution up and running within 2-3 months. Learners will also discover new methodologies to enhance their approach, onboard team members efficiently without high costs or external help, and maximize their time. 

The courses themselves are available through our e-learning portal, and are taught through a mixture of video instruction, written materials, and direct practice. As well as quizzes, learning is measured through human graded assignments that require users to complete tasks in the Gorilla platform and allow our university “professors” to judge and feedback.

Earning a certification through Gorilla University validates a user’s expertise. Whether you're a pricing or forecasting analyst, manager, subject matter expert, or product owner, these credentials reinforce the ability to drive value with Gorilla’s energy data applications.

Other core advantages? How about the ability to build and refine pricing and forecasting models independently while confidently training other colleagues? Plus, with access to expert-led webinars and industry insights, you’ll always stay ahead of the curve. We’ll even throw in a hoodie (but applicants have to pass first).

The Specifics

Gorilla University is being developed all the time, so any overview will soon be outdated, but at the time of writing, here’s a brief overview of what’s on offer:

Gorilla University Training Overview:

1. Platform Training 
   
   • Learn about the core Gorilla concepts. 
   • From formulas to calculations.
   • Authentication setup and management.
   • Understanding event notifications.
2. Pricing Training
   
   • Move from an introduction to  costings to advanced costings. 
   • Introduction to pricing.
   • Build your first model!  
   • Learn how to efficiently calculate thousands of prices at once.
3. Integrations
   
   • Advanced integration techniques with Gorilla.
   • API - Working with data components.
   • Managing connector executions.
   • Hands-on, practical learning experience.
   • Testing and validating API knowledge.
   • In-depth validation and error handling strategies.

This structured learning path ensures that key end-users, and technical teams gain the necessary skills to effectively use Gorilla for energy data applications, pricing, forecasting, and more. New courses are added regularly. 

Gorilla Documentation:

Enhance your Gorilla University experience with these essential resources:

• API Documentation – Everything you need to seamlessly integrate with our API, from authentication to running calculations and handling errors with ease.
• Intercom & Formula documentation – A comprehensive collection of articles and step-by-step tutorials designed to optimize and support your workflow configuration.

Accessing the University

Gorilla University is available to both Gorilla customers and integration partners to help them get to grips with the platform. For projects that are undertaken with existing Gorilla partners, you will find that many of your new colleagues have already completed the courses and got the certifications to prove it, with most partners having already obtained dozens of certifications each. The Gorilla LinkedIn badges for platform, pricing, and other courses are fast becoming one of the most in-demand qualifications in energy retail!

Your next step

Investing in your skills and those of your team has never been easier. Gorilla University is just one part of our efforts to ensure that every customer and user of Gorilla can get the most from the platform and deliver better pricing and forecasting. For us, “Unleash the data” is not just a slogan; it’s a path towards success. Book a demo with us today to see how Gorilla equips you with the tools you need and learn more about our customers’ successes.