Customer

Implementation Consultant

FullTime
Belgium

Join us at Gorilla and be part of a mission to transform the energy industry. At Gorilla, you'll play a vital role in delivering cutting-edge data solutions for a lower-carbon future. We focus on providing efficient, reliable, and flexible SaaS solutions for data processing and analysis in the energy sector. Together, we're driving digital transformation, maximizing ROI for clients, and contributing to achieving net-zero emissions through technology and data-driven insights.

Your role

  • As the Technical implementation consultant, you are the primary technical point of contact for the customer and project stakeholders, ensuring seamless delivery of our innovative solutions from inception to go-live.

  • In partnership with the project manager, energy consultants, and the data engineering team, you elevate the delivery of IT projects, providing technical support and training during design phases and translating functional requirements into technical specifications.

  • In your role, you lead customers in improving their business processes and architecture to be future-proof with a focus on flexibility, automation, and scalability.

  • You actively contribute ideas for process improvements, propelling Gorilla's professional services forward and striving to keep improving the efficient delivery of implementation projects.

Your responsibilities

  • You are responsible for writing technical specifications for data-intensive algorithms in our energy applications suite that are to be implemented by our data engineers.

  • Create technical documentation and diagrams. You advise on the integration game plan, maintaining the architecture coherently throughout the project lifecycle.

  • Give high-quality technical demos to prospective clients and partners.

  • Translate technical project details into understandable language for both technical and non-technical participants. Challenge energy clients and engineers on requirements, integration architecture, scalability, and risks, ensuring all assumptions are scrutinized and all possibilities explored.

  • Analyze and comprehend the energy client’s business, infrastructure, and tech stack to define integration blueprints, actively participating in workshops with different stakeholders.

  • Work closely with our Energy Consultants for end-to-end process mapping, providing additional support during design phases and briefing formula designs to engineers.

  • Acquire knowledge on technical integrations & API, data processing design principles/best practices, and Gorilla’s Out Of The Box (OOTB) solutions.

  • Collaborate closely with colleagues, fostering a spirit of co-creation and teamwork.

What you'll need

  • You hold a master’s degree in a technical relevant area (computer science, engineering, exact sciences, or similar with exposure to software development)

  • Alternatively, you have a bachelor’s degree in such area supplemented with a minimum of 2 years of experience in IT projects and development of digital products;

    • Experience in designing and implementing data-intensive applications. Coding experience with python and pandas is a plus;

    • Proficient in system integrations with extensive knowledge of various integration technologies (including REST API, JSON, XML, SOAP, File Transfers (SFTP/FTPS)) and one of the major cloud providers (preferably AWS);

    • Experience creating architecture diagrams, process maps and sequence diagrams. Working knowledge of architecture modeling tools and frameworks (e.g. UML, BPMN);

  • Adept at balancing technical and client-facing roles, with the flexibility to understand both detailed data and the overarching picture;

  • Experience in the Energy & Utilities sector is a significant asset;

  • Fluent in English, both spoken and written, and open to travel once a month.

Office Mix

This role is currently an Office-Mix Hybrid role. This means you would chat with your leader and team to define the number of days you need to be together to collaborate and achieve outcomes in close proximity. This is often 1 - 2 days a week. The other days, you have flexibility.

What's in it for you

  • Flexible work options - whether you choose Office Mix or Remote First Mix (currently available within certain timezones and locations). We offer country-specific mobility benefits and the ability to work flexible hours. You will be equipped with the best technology for remote work.

  • A job with a purpose At Gorilla, we’re not just watching the world change—we’re making it happen! We provide cutting-edge data services to energy retailers, helping them tackle climate change while keeping the lights on; we’re here to make a big impact and have some fun along the way.

  • Remuneration Approach, which is clear and no-nonsense based on your experience and location.

  • Core Benefits - Wherever your location, you can expect a generous PTO allowance and health insurance coverage.

  • Career Growth Opportunities As Gorilla is growing at an incredible pace, you can leave your mark – growing alongside Gorilla. Lifelong learning is part of our DNA, and we care about your individual dreams and ambitions, beyond just work.

  • International Travel We host Gorilla Company-wide Gatherings, where we all get a chance to see each other in person. Past locations have included Portugal, Amsterdam, and the Ardennes.

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